Delivery Information
We aim to make delivery expectations clear before you place your order.
Dispatch time
Orders are usually prepared and shipped within 48 hours after order confirmation, excluding weekends, public holidays and exceptional carrier delays.
Estimated delivery time
Estimated arrival is generally 7-12 business days. Remote areas may take longer. Tracking information will be provided when available.
Before signing or opening
Please check the parcel condition when it arrives. If packaging is badly damaged, take photos before opening and contact us promptly so we can help.
What is in the parcel
Parcel contents vary by product. Please check the specific product page for the included charger, cable, plug type and any accessories before ordering.
