Q1: What is your professional experience in the field of EVSE?
Since 2018, the demand for electric vehicles in Australia has continued to grow. We began to form a team to research related products, committed to providing high-quality products and solutions to meet the changing market needs. Currently we are able to provide a comprehensive product range.
Our chargers have a good user experience. Such as high power output, intelligent charging management and user-friendly interface. Provide users with a convenient and reliable charging experience.
We provide a variety of extension cables and adapters to ensure compatibility and applicability between various charging facilities and sockets. It can easily achieve charging compatibility between different regions and different models of electric vehicles, thus solving users' problems.
We are committed to developing and providing electric vehicle accessories such as charging cables, protection kits, charging gun brackets, etc. These accessories are designed to provide comprehensive charging solutions, ensuring safe and efficient charging while protecting electric vehicles from damage and environmental impacts.
SAA & RCM & RoHS
In August 2022, we obtained SAA and RCM safety certifications, as well as certifications from testing organizations such as ROHS, Energy Star, TUV, FCC, and UKCA. We are committed to providing high-quality products and solutions to meet the evolving demands of the Australian electric vehicle charger market.
Q2: Are your products competitive?
High Quality & Safety
MotiveX-Store charging devices and accessories are of excellent quality. Our products are certified by authoritative organizations and strictly comply with industry standards, ensuring reliability, durability, and safety. Customers who choose our chargers can do so with peace of mind, knowing that product quality is paramount. This is why MotiveX-Store Chargers are favored by customers worldwide.
Product Advantages
- Clear Data Display: The 2.4-inch display allows you to easily monitor the charging status at a glance.
- Adjustable Settings: Current and preset charging times can be adjusted to meet your needs.
- App Services: We offer smart remote monitoring services through our app, allowing you to control everything anytime, anywhere.
- High Compatibility: MotiveX-Store chargers are highly compatible within the electric vehicle charging ecosystem. Our products, including adapters and extension cords, are designed to address and meet user needs in real-world applications. The chargers feature plugs specifically designed for Australian 15A/10A sockets (SAA certified).
Q3: Is your product safe to use?
MotiveX-Store's EVSE devices come with the following safety guarantees:
- Overload Protection: The charger features overload protection to prevent faults or fires caused by excessive current.
- Short Circuit Protection: In the event of a short circuit, the charger can quickly cut off the power supply to avoid damage to the device or safety incidents.
- Leakage Protection: The charger is equipped with a leakage protection device that promptly detects leakage and disconnects the power supply to ensure user safety.
- Temperature Monitoring: The charger includes temperature monitoring capabilities to prevent safety hazards due to overheating.
- Water and Dust Resistance: The charger’s casing is designed to have a certain level of water and dust resistance, suitable for various usage environments.
- Certification Standards: The product complies with international or national safety certification standards, such as UL and CE, ensuring it has undergone rigorous testing.
Q4: How is your after-sales service?
MotiveX-Store prioritizes customer product experience and provides excellent service support. In Australia, we offer prompt customer support and after-sales service, ensuring that customers know they can receive timely assistance whenever issues arise. Our team is always ready to answer questions, resolve problems, and meet customer needs.
- 2-Year Warranty: We offer a 2-year warranty, giving you peace of mind with your choice. For any product quality issues (excluding intentional damage), customers can communicate with us, and we will have dedicated personnel to provide follow-up service.
- Best Solutions: MotiveX-Store provides the best charging solutions, including chargers, extension cords, adapters, and accessories. Customers can find all their charging needs conveniently and quickly on our website.
Q5: How do you practice environmental protection ?
The EVSE provided by MotiveX-Store has played an active role in promoting sustainable development and environmental protection.
Utilization of renewable energy:
We are committed to promoting Australia's transformation and managing the growth of electric vehicles and electric transportation, and practicing the use of renewable energy with practical actions. MotiveX-Store actively contributes and strives to transform traditional fuel travel into a cleaner and more environmentally friendly mode of transportation around the world, reducing dependence on fossil fuels.
High energy efficiency:
High-efficiency chargers can reduce energy loss and improve charging efficiency, thereby reducing overall energy consumption.
Reduce carbon emissions:
Electric vehicles themselves emit less greenhouse gases than traditional fuel vehicles, and with environmentally friendly charging facilities, they further reduce the impact on the environment.
Material environmental protection:
The charger equipment provided by MotiveX-Store uses recyclable or environmentally friendly materials to manufacture chargers, reducing the burden on the environment.
Intelligent management:
Our chargers have intelligent scheduling functions, which can dynamically adjust the charging time according to the grid load and electricity price, optimize the use of power resources, and reduce power consumption during peak hours.
Reduce noise pollution:
The noise during the charging process of electric vehicles is relatively small, which helps to improve the noise level in the urban environment.
Q6:Why are you trustworthy?
1. Local Business:
We provide local sales, delivery, and support, along with products and specialized services specifically designed for the Australian market. As an Australian-based company, we’re just a call or email away, offering fast and reliable customer support and after-sales service.
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